How To Thrive In A World Of Online Reviews

Everyone remembers the old saying when we were kids, “Sticks and stones may break my bones, but words will never hurt me.” But in business, words can hurt.

This interactive class will address online reviews and teach participants how to respond to good and bad reviews, as well as show how to capture new prospects and grow business. Shannon Good of the Good Marketing Group will provide insight, case studies and instruction on the following:

Top 5 ways to respond to both positive and negative reviews and what NOT to do:

  • How to spot and prevent “astroturfing” and other unacceptable techniques for online review responses
  • To pay or not to pay for an online review management service
  • Tips on how to get happy customers to review your business online
  • How to get visibility on word of mouth platforms such as Yelp, Angie’s list, Glass Door and maintain a positive image
  • How to use online reviews in your online and offline marketing efforts

CLICK BELOW TO VIEW the PowerPoint Presentation:

How to Thrive in a World of On-line Reviews

Contact Us

(484) 902-8914

2500 E. High Street
Suite 810
Pottstown, PA 19464


Our Great Reviews

Real life business owners share how our GOOD Marketing Superheroes saved the day against their marketing Villains.

C-Tech Water Solutions


Good Marketing will be our go to for any marketing for our company. We are a small family business yet they treated us like a Fortune 500! They ensured our website was just what we wanted and then were amazing encouragers as we launched. Thank you so much to the entire team!!!

-Jami W

Sanatoga Water Conditioning


We have been using Good Group for all our marketing for almost 7 years. The biggest advantage to us is that the quality or our leads has improved year after year, and we are no longer burdened with the time and effort needed to deal with the various advertising solicitations that come in. I feel they have been a true partner in our growth. We do not have the time or knowledge to sift through and keep up with the ever changing landscape of internet marketing, reputation management and so on- we leave it to the experts at the Good Group!

-John T