How To Thrive In A World Of Online Reviews

Everyone remembers the old saying when we were kids, “Sticks and stones may break my bones, but words will never hurt me.” But in business, words can hurt.

This interactive class will address online reviews and teach participants how to respond to good and bad reviews, as well as show how to capture new prospects and grow business. Shannon Good of the Good Marketing Group will provide insight, case studies and instruction on the following:

Top 5 ways to respond to both positive and negative reviews and what NOT to do:

  • How to spot and prevent “astroturfing” and other unacceptable techniques for online review responses
  • To pay or not to pay for an online review management service
  • Tips on how to get happy customers to review your business online
  • How to get visibility on word of mouth platforms such as Yelp, Angie’s list, Glass Door and maintain a positive image
  • How to use online reviews in your online and offline marketing efforts

CLICK BELOW TO VIEW the PowerPoint Presentation:

How to Thrive in a World of On-line Reviews

Contact Us

(484) 902-8914

2500 E. High Street
Suite 810
Pottstown, PA 19464


Our Great Reviews

Real life business owners share how our GOOD Marketing Superheroes saved the day against their marketing Villains.

Trinity Chimney


I heard about Good Marketing through a third party. I had been with the prior marketing team for almost two years and it just wasn’t a great fit for what we needed. Brad and Shannon got right on the phone with us and transitioned everything with no issues. They had a great plan for us and since we have hired their team, our numbers for calls has skyrocketed and not just that but they are great leads. Because we believe in what they do so much, we just keep adding services to better our company! Good Marking Group is the best out there!


-Josh M.